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How My Child’s Dentist Tried to Scam Me

It was the second time I took my 4-year-old to this pediatric dentist that is right across the street from me. The first time I took her they were very nice, showed her the tools, explained things to her, and she did wonderfully.  I saw the dentist and he told me that she has two teeth fused together, which will cause some issues when the adult teeth come in.

Better save for braces. 

Nine months later (yes, she was a little behind in her biannual appointment) it was a completely different story.  She immediately went in for x-rays.  After that, she was led to the chair where they quickly brushed her teeth and did a quick glance.  While she was squirming in the dentist chair, another person (who did not introduce themselves as the dentist) quickly showed me the x-rays they just took and proceeded to tell me that she has 8 cavities.  

YES, 8!!!  

Mind you, we are vigilant at brushing her teeth.  And then they asked me about her eating habits and all the candy she eats.  Funny, but you don’t know my daughter and she doesn’t have a sweet-tooth and can barely finish any type of dessert that we give her. 

After the 3-minute cleaning and barely looking in her mouth and no explanation about her so-called cavities, they sent me to talk to the person in charge of payments.  

They had already printed out a statement from my insurance company in regards to what they will cover.  

She talked to me about having my daughter under anesthesia because of her age and that insurance doesn’t pay for it.  But, really pushing that and getting me to book the appointment as soon as possible.  

I felt like I was backed into a corner.  I felt horrible that my daughter had these cavities and I wasn’t doing a good enough job cleaning them so I ended up scheduling an appointment and they got me to pay a deposit.  

Why on earth would they lie to me?  This is a child we are talking about. 

I immediately started to feel slimy

I called my husband and told him the story.  Again, talking myself into it and saying there is no way they would take advantage of us like this.  The more I talked to him about it and then talked to my co-workers, I started to feel really slimy about it.  It just didn’t seem right.

I decided to get a second opinion and called my dentist whom I have seen since I was 7 years old and trust completely.  I ended up making an appointment for her right after my cleaning appointment.  

Now the Moment of Truth

I told my dentist what the pediatric dentist said and he got my daughter to sit in the chair for an exam.  It took him less than 10 minutes to tell me he does not see any cavities.  What…no cavities?  My dentist felt horrible for what we had to go through and said he was disgusted by the fact that they were trying to take advantage of us.  

The other dentist continued to call me and tell me that I was wrong and that I took my daughter to a dentist that is not fit to deal with children’s teeth…even though I told them that I saw him as a child.  

I am still shocked by what had happened.  But this is what I have learned.

  1. Listen to your gut. When red flags go up, listen to your instincts.
  2. Always get a second opinion. It’s OK to not jump on board right away.

As parents, we want to trust the people that are there to help our children, but sometimes we have to take a step back and listen to our own selves.  It’s not easy to do, but when you feel that little urge LISTEN!

It’s hard to change anything, especially when it comes to doctors or dentists.  But trust me, it is easier to change than to regret consequences that you can no longer fix.  

I am so glad I listened to my gut.  I am so thankful I got a second opinion.  I hope this never happens again.  And if what I went through can help another person then it will all be worth it.

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7 Responses to How My Child’s Dentist Tried to Scam Me

  1. Christina June 15, 2017 at 12:58 pm #

    So glad you got that second opinion. Also, spin brushes when she get older work better than manual brushing.

    • Jill
      Jill June 21, 2017 at 9:31 am #

      Thanks Christina! We currently use a “Frozen” spin brush but she was excited to use a regular toothbrush that she got from the dentist.

  2. Kimberly June 18, 2017 at 3:09 pm #

    My be the cavities were between her teeth? Those may be hard to see if the second dentist did not take xrays.

    • Maria Orlano June 18, 2017 at 5:01 pm #

      So true! Good insight!

  3. Andrea June 19, 2017 at 6:04 am #

    looks ridiculos but It’s so true , the same ( but just one cavity ) happen to us. I felt that I have to tell to the other people who visit that nice (but untrusted) pediatrician dentist but I just changed the dentist , now the love go to the new one

    • Jill
      Jill June 21, 2017 at 1:01 pm #

      Andrea, it sounds like it’s more common than not. Crazy how these people that we trust can lie to us. We are so vulnerable and only want whats best for our kids. Glad they love the new dentist.

  4. Gio August 13, 2017 at 9:07 pm #

    I also experienced almost the same thing. I hardly ever give my child candy. Only on the occasional birthday party and Halloween. Even on Halloween, I limit candy to only a few and that’s it. My son went in to get his annual dental exam and I was told he had 1 cavity. I was shocked because I also keep up with brushing and his diet consist of homemade meals (hardly ever eat fast food) I didn’t believe it so I took him to my dentist whom I trust so much. He tells me how it is and doesn’t lie. He had an annual exam there after 6 months of the precious visit and he said he had no cavities at all. I knew it. Some dentist can be scammers. I don’t trust them.